Shipping F/U on my 3.0, (twice) what to do?, It's also F/U my plans...so what to do? |
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Shipping F/U on my 3.0, (twice) what to do?, It's also F/U my plans...so what to do? |
Mark Henry |
Feb 6 2010, 08:43 AM
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#1
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that's what I do! Group: Members Posts: 20,065 Joined: 27-December 02 From: Port Hope, Ontario Member No.: 26 Region Association: Canada |
The drama continues on the shipping of my 3.0/6
I need some advice on this, I also need an impartial view. I bought a 3.0 disassembled core engine and a set of Malhe pistons off of a guy on the bird, guy has many posts and part sales, etc. Everything when well on the sale, I asked the right questions, etc...then it started to get F/Ued. First he screwed up on the shipping quote and it cost him more than he expected, but I was tapped out so I told him if he needed more shipping coin he would have to refund the piston coin, upon that suggestion the parcels were shipped right away. He did a lousy job of packing the NIB pistons and some minor damage happened and a ring was broke. On top of that the crank was not as described and would require a grind and ultra expensive OS bearings. I worked with the guy on this and he shipped me a new ring (drop shipped from Pelican) and a std/std crank (USPS). I wasn't 100% happy but I felt he did do his best to fix the issue, short of a refund. I never got the package (tube) with the crank, it split open (in the USA, never even made it to the border) and now the crank is MIA and most likely damaged anyways. He sent it in some kind of tube with a pressed in metal end, one end popped off and the crank is missing. He has a claim in, (but he under insured it (IMG:style_emoticons/default/rolleyes.gif) I didn't ask for this) I don't think it's intentional, just packing stupidity. first the pistons (that he did get me a new goetz ring) now he's (USPS) lost the crank. I don't know what to say, none of this is my fault, how long is this going to take? Don't know if he'd give me some crank coin back, or how much to ask.... I didn't really want to deal with this on the open forum as I doubt if there would be a winner, but as JP said to me "I don't think it could get much worse". It could/can and I have to say I have been very good at being polite. He's crying that he's now losing about $1k on the deal...but what about me???? I paid good coin for this mess.... The real shitty part is I bet I won't get the car done this year, I'd have a better chance to get my '67 bug done and for that I have to assemble the whole car and the engine, plus rebuild the tranny..... So I might be jack standing the 914 for another year or more if I go ahead on the bug. Sorry to spew (IMG:style_emoticons/default/headbang.gif) P. S. for Dr. Evil, I guess I finally pooped out those horseshoes. |
grantsfo |
Feb 8 2010, 11:44 PM
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#2
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Arrrrhhhh! Group: Members Posts: 4,327 Joined: 16-March 03 Member No.: 433 Region Association: None |
Being a logistics guy I take over the whole packaging and and shipping gig from sellers. I have carriers and rates. Buy my own insurance on high value stuff. I have packaging/crating resources too. If person I'm buying from sounds reputable I give them instructions on how to build crate and how to strap motor or parts down. Its hilarious when I know ebay seller is counting on making money on overcharging for shipping and I tell them no I will be taking over shipping.
If anyone tells you they are going to ship heavy metal parts in corrugated run other direction as fast as possible. UPS is absolutely right to deny claims for poor packing but they have obligation to reject packaging if its not acceptable. However a skilled shipper can almost always get carrier to pay something for a claim regardless of packing. In all the years I have been buying stuff I haven't had a damage yet. But then I ship million dollar components all over the world without many issues as well. Auto parts is simple stuff. My opinion is both parties in this were at fault. Any kind of settlement is a good thing. |
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