Problems With PMB Performance, Anyone Else? |
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Problems With PMB Performance, Anyone Else? |
mercury26 |
May 11 2016, 12:33 AM
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#1
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Newbie Group: Members Posts: 3 Joined: 4-January 11 From: Broomfield, CO Member No.: 12,562 Region Association: Rocky Mountains |
I sent my calipers in last October 2015 and received a confirmation that they were received shortly after they were sent. I was sent an invoice but was told not to pay until they were ready to ship. I sent an email on 2/1/16 to inquire on the status and received an email the next day that they were almost done. I then emailed on 2/17/16 to see if they were complete, since then I emailed on 2/26, 4/12, 5/9 and 5/11 with no response back. I have also left numerous voicemails with no call back. At this point, I would just like my calipers back regardless if they have been completed or not. I had used PMB before with good results, it is too bad that they are not being at all responsive. Also, they must have lots going on at the shop since they have Facebook and Twitter posts every other day on all the activities going on.
Any one else having similar problems? Another person posted on Facebook and Google about the same issue. Both of our posts were deleted from their Facebook page, so they are reading and monitoring what is going on. Thanks Chuck |
pgollender |
May 13 2016, 03:11 PM
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#2
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Member Group: Members Posts: 193 Joined: 5-July 11 From: Sacramento Member No.: 13,281 Region Association: Northern California |
Eric did some great work on my calipers too in the past and had some problems getting some parts that were out of his control.
Like a fool, I lamblasted him because my panties must have been on way too tight that day. He handled my problem in a professional manner, more than made up for it with"extras" thrown in, which he was in no obligation to do so. I should know better. I myself own my own 65 hour/week business and have to deal with issues with suppliers every week along with my "regular" life too. I would never consider using another brake restoration service other than PMB brakes. and I do have another 914 under restoration construction. When I grow up I want to be like Eric too. |
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