Problems With PMB Performance, Anyone Else? |
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Problems With PMB Performance, Anyone Else? |
mercury26 |
May 11 2016, 12:33 AM
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#1
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Newbie Group: Members Posts: 3 Joined: 4-January 11 From: Broomfield, CO Member No.: 12,562 Region Association: Rocky Mountains |
I sent my calipers in last October 2015 and received a confirmation that they were received shortly after they were sent. I was sent an invoice but was told not to pay until they were ready to ship. I sent an email on 2/1/16 to inquire on the status and received an email the next day that they were almost done. I then emailed on 2/17/16 to see if they were complete, since then I emailed on 2/26, 4/12, 5/9 and 5/11 with no response back. I have also left numerous voicemails with no call back. At this point, I would just like my calipers back regardless if they have been completed or not. I had used PMB before with good results, it is too bad that they are not being at all responsive. Also, they must have lots going on at the shop since they have Facebook and Twitter posts every other day on all the activities going on.
Any one else having similar problems? Another person posted on Facebook and Google about the same issue. Both of our posts were deleted from their Facebook page, so they are reading and monitoring what is going on. Thanks Chuck |
porbmw |
May 14 2016, 11:37 AM
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#2
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Senior Member Group: Members Posts: 811 Joined: 10-September 08 From: Vancouver, B.C. Member No.: 9,534 Region Association: None |
I have glanced through this thread, didn't wish to weigh in, but here it goes.
I "met" Eric at the start of my project(s). That was a few years ago, now (sadly, the projects have not progressed much, since then). But at the time we "met", theworld appeared to be going through a rough patch. Through all that, Eric used a word that I do not see often enough..."empathize", and he used it with regards to a debate regarding certain abuses that "some" were taking at the expense of others. I gave Eric a lot of respect for his use and appreciation of that word, and concept. And, for what it is worth, not long after, he rebuilt some 6 rear calipers, did an awesome job at (what I realized later) a most reasonable price...AND...when I needed another pair of 6 rear calipers, he happened upon someone who had a set for sale and, rather than buying them, and then selling them to me with markup, passed on the info so I could deal directly with the owner, who sold them to me at a most reasonable price. Moving forward....I gather Eric has made "brakes his business' and is now self employed. I am self employed. My wife is not. I envy her. She sleeps at night. I do not. There will be other members out there who are self employed, and some will be fortunate enough to not have to worry about things, or have learned the skill of either managing their business to the point of "no worries", or the skill of leaving those worries "at the door". I have not. It is a daily challenge. And frankly, the biggest challenge I have is "saying no" to someone with a genuine problem, who pleads with me to help them out 'because no one else will". I get it often, and damned if I don't relent and try to help them out....and THAT is the biggest problem. Because almost invariably THOSE are the problems that keep me up at night...and take away my energy that I could/should be using on the "easy problems" that are "no - brainers", would make me a whole lot more money, and cause me a whole lot less grief. Almost invariably, the "problem problems" are such, because they need some time to sort out, and cannot be done with little thought or consideration.....and almost invariably, I then get the telephone calls/emails etc from the "owners of the problem problems" wondering why I have taken so long to sort it out, or to respond, etc....and I rue the day I agreed to take it on. I have a sense that at least some of the difficulties Eric MAY be facing, may stem from that arena. Regardless, for most of us, our teeners are second vehicles, and yes, we would like to have them available and roadworthy at every moment, because we don't always have that many moments to enjoy them.... I get it. But a bit of empathy is not a bad thing, going in both directions. |
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