Ordering Parts from Porsche, Skip The Internet, Talk To Parts Person |
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Ordering Parts from Porsche, Skip The Internet, Talk To Parts Person |
914Sixer |
Feb 28 2019, 06:43 PM
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#1
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914 Guru Group: Members Posts: 8,989 Joined: 17-January 05 From: San Angelo Texas Member No.: 3,457 Region Association: Southwest Region |
I have been trying to get some parts from Porsche. I run through and order what the dealer shows is available. As we all know, lots of parts are NLA. By using what I believed to be factory list, I was hoping to find out quickly what is there or not. What I am finding is just because it is listed does not come close to being factual. It seems that lots of parts are listed but have NEVER been purged from the listings. The other problem is where the item is located. Unless you have the parts person on the phone pulling up each item and location, it will take lots of emails to get it done.
GO live and order one time. |
bbrock |
Mar 1 2019, 10:43 AM
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#2
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914 Guru Group: Members Posts: 5,269 Joined: 17-February 17 From: Montana Member No.: 20,845 Region Association: Rocky Mountains |
This is a little off topic because not Porsche, but the parts guys at my local Honda dealer are unbelievable. If you purchase a replacement headlight bulb, they will install it for you on the spot. First time they did this was in sub-zero temps and the parts guy insisted. They are super helpful for DIY guys like me. Once when I was buying transmission and trans-axle fluid to drain and replace, the parts guy went back and photo-copied the relevant pages from the factory manual for me even though I hadn't asked.
In contrast, I called my local VW dealer looking for an oil pump gasket for my 914. He didn't even know what a Type 4 engine was and couldn't give a shit about trying to find out. Worthless. Good parts guys are like gold. |
mepstein |
Mar 1 2019, 11:02 AM
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#3
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914-6 GT in waiting Group: Members Posts: 19,518 Joined: 19-September 09 From: Landenberg, PA/Wilmington, DE Member No.: 10,825 Region Association: MidAtlantic Region |
This is a little off topic because not Porsche, but the parts guys at my local Honda dealer are unbelievable. If you purchase a replacement headlight bulb, they will install it for you on the spot. First time they did this was in sub-zero temps and the parts guy insisted. They are super helpful for DIY guys like me. Once when I was buying transmission and trans-axle fluid to drain and replace, the parts guy went back and photo-copied the relevant pages from the factory manual for me even though I hadn't asked. In contrast, I called my local VW dealer looking for an oil pump gasket for my 914. He didn't even know what a Type 4 engine was and couldn't give a shit about trying to find out. Worthless. Good parts guys are like gold. Good customer service is like Gold. |
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