OT: Panasonic LCD 50" TV, Lamps keeps blowing (warranty out) |
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OT: Panasonic LCD 50" TV, Lamps keeps blowing (warranty out) |
DougC |
May 20 2005, 09:20 AM
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#1
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Senior Member Group: Members Posts: 949 Joined: 6-July 04 From: Dallas, TX Member No.: 2,307 |
So we have a Panasonic 50" LCD TV that we bought about a year and a half ago (still paying on it don't you kow). It blew the main lamp just before the manufacturer's warranty ran out, and Sears replaced it (the Lamp) for free. That was about 6 months ago and it's done it again. Is there some kind of "Lemmon Law" for TVs? Anyway I can make Panasonic replace the TV or even have Sears take it back? What can I do about this, the damn Lamps are easy/simple to replace but they cost about $300 ea, that could get expensive!
Doug C |
mharrison |
May 20 2005, 09:34 AM
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#2
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Why do I bother???? Group: Members Posts: 633 Joined: 8-September 03 From: Madison, MS Member No.: 1,123 |
I would think that, like with a car, as the original problem occured under warranty and this is the same issue, you could make a case for warranty repair. It is quite possible that the lamps blowing are a symptom of an underlying problem. In which case, the original problem which occured under warranty was never solved. I would talk to sears about this and see what they can do. Then maybe move on to the Panasonic corporation if Sears won't work with you.
Take the time to type and print out a letter ON PAPER and mail it to Sears' warranty department, the local manager, the district manager and Panasonic. It is odd, but corporations seem to take a little more interest when someone takes the time to actually write and mail a letter. I hope everything works out for you. |
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