Another AA Horror Story |
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Another AA Horror Story |
krazykonrad |
Feb 25 2007, 04:27 PM
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#1
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Senior Member Group: Members Posts: 1,138 Joined: 21-February 06 From: Canton, GA Member No.: 5,610 |
AA just ran well in excess of $1,000 over budget on my 914. I dont dispute the necessity of the work or the pricing of the work. However, they went way too far when I told them to what my budget was. The official company line is this was a "misunderstanding".
In all candor, Shon and Daniel in the shop were great to work with. Shon got put in the middle between George and I when George suddenly dropped the problem on his lap. AA fooled me once on bad customer service. Now they fooled me twice. Shame on me for trusting them. Never again! To keep a potential flame war off the site, PM me if you're interested in the story. Konrad |
krazykonrad |
Feb 25 2007, 06:13 PM
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#2
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Senior Member Group: Members Posts: 1,138 Joined: 21-February 06 From: Canton, GA Member No.: 5,610 |
OK: I had a rocker arm stud break on me and eventually needed the half stuck in the head drilled out. George quoted me $400 to remove the engine, drill out the bolt, and re-assemble everything. I figured the total cost might be $5-600 by the time it was all done.
George then gave me a call to tell me that every thing was finished, but they had seen some problem areas that needed to be addressed. george said it would take some "tweaks" to get it in perfect running order and it should cast $2,000 to do everything. I thought he ment $2k inclusive of the engine work. But none-the-less I told him "do what you need to get it running, but $2k is way out of my price range." Total bill- $3175.00 including tax. Things done include replace CV joints, replace wheel bearing, replace shifter bushings, replace muffler bracket, and a few others. * The work needed to be done and the total price was fair for the work done. However, I had no intention of dropping more than $1500 total. I wasnt explicit about it but "go nowhere near $2k, I thought would cover things. Never again! Konrad |
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