Restoration Design, Fuse Panel ready Sept 2024 |
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Restoration Design, Fuse Panel ready Sept 2024 |
peteyd |
Aug 22 2009, 06:07 PM
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#1
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Senior Member Group: Members Posts: 730 Joined: 27-March 08 From: Elora, Ontario, Canada Member No.: 8,858 Region Association: Canada |
New ownership and management.
My father, brother and I will be taking charge of the new company, Restoration Design Inc. and it's daily activites. We drive Porsches and we know Porsches. We know that the customer service/support of the former owner has been lacking and we will strive to improve. Please be patient with us as we move to and set up in a new and modern facility, which should take 2/3 weeks. We will endeavour to ship your parts in a timely fashion, and please do not hesitate to call during business hours if you have questions. Please continue to look at the same website for updates, changes and new parts which we will be adding over time. Looking forward to restoring and building new and lasting relationships in the future. Thanks Peter, Mike, and Alex DeJonge |
naro914 |
Sep 11 2009, 02:15 PM
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#2
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Losing my mind... Group: Members Posts: 2,476 Joined: 26-May 06 From: Charlotte, NC Member No.: 6,073 Region Association: South East States |
Great news!
Bill always made top quality products....all of the replacement parts on Huey came from RD. My only issue with him was that he/they never seemed to answer the phone, and never called back when you left a message. When you actually did get someone to answer, all was good, and he delivered as promised at a very good price. You will do very well in this market if you: - Keep up the high quality already established - Ship on time as promised - Keep the prices reasonable - Answer the phone and be honest with everyone. I would rather when I call to be told that it will take 5 weeks to get my part and it be 5 weeks, than be told it will be out in 2 weeks, and it take 5 weeks. Please do not fall into the trap of trying to please everyone. We all appreciate honesty. Bill was honest....just not always responsive! Good luck!! |
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