 front trunk springs, ordered a set from AA - check it out |
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| rgolia |
 Apr 19 2013, 12:45 PM
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GeoJoe  Group: Members Posts: 705 Joined: 5-February 10 From: PA Member No.: 11,329 Region Association: North East States 
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I was told these were new when I ordered them......gotta love this. The good news is that they said they will refund my money including shipping.
I have purchased many things from AA over the years and have been satisfied most of the time...not all, but this is not good practice if you want to keep clients. One spring is a good inch longer than the other and the longer one is bent and clearly messed up. And then there is the shitty paint job....really. (IMG:style_emoticons/default/sheeplove.gif)  |
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| ripper911 |
Apr 19 2013, 01:45 PM
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corde pulsum tangite Group: Members Posts: 2,920 Joined: 25-April 10 From: Powder Springs, GA Member No.: 11,654 Region Association: South East States |
(IMG:style_emoticons/default/wavey.gif) Hello, Kevin from AA here. I suppose I am the "young college dude" that was mentioned above, even though I graduated college around eight years ago... (IMG:style_emoticons/default/dry.gif)
If you are not happy with what you received you could try calling (IMG:style_emoticons/default/call me.gif) , it would get you a much better response that posting out of anger. This has been brought to my attention, and I do remember the springs. We were instructed to clean them up as much as possible before sending. They were cleaned and painted then given to me for your order, I sent them without noticing that one was stretched a bit. You were charged for used, not for new. If you would like a replacement set I would be happy to personally find you a good pair and have them cleaned up for you. I could even take pictures of a few and you could pick which ones you want. They are going to stretch when you install them anyhow, have you tried fitting them to see if it makes a difference? (IMG:style_emoticons/default/confused24.gif) BTW: If anybody here has issues with their orders feel free to send me a PM, I'll look into it for you. I can also place orders for you and keep you updated as to their status. |
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| 914itis |
Apr 19 2013, 04:53 PM
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Advanced Member Group: Members Posts: 2,892 Joined: 9-October 10 From: New York City Member No.: 12,256 Region Association: North East States |
QUOTE(ripper911 @ Apr 19 2013, 03:45 PM)  (IMG:style_emoticons/default/wavey.gif) Hello, Kevin from AA here. I suppose I am the "young college dude" that was mentioned above, even though I graduated college around eight years ago... (IMG:style_emoticons/default/dry.gif) If you are not happy with what you received you could try calling (IMG:style_emoticons/default/call me.gif) , it would get you a much better response that posting out of anger. This has been brought to my attention, and I do remember the springs. We were instructed to clean them up as much as possible before sending. They were cleaned and painted then given to me for your order, I sent them without noticing that one was stretched a bit. You were charged for used, not for new. If you would like a replacement set I would be happy to personally find you a good pair and have them cleaned up for you. I could even take pictures of a few and you could pick which ones you want. They are going to stretch when you install them anyhow, have you tried fitting them to see if it makes a difference? (IMG:style_emoticons/default/confused24.gif) BTW: If anybody here has issues with their orders feel free to send me a PM, I'll look into it for you. I can also place orders for you and keep you updated as to their status. BS, I tried that, when i justify the mistake there was no more replies. I am so frustrated with AA, they know that they are pissing off customers and they are not doing anything about it because we still go back into buying the craps. I love my cars but if AA becomes the only source for parts I am done with them. (IMG:style_emoticons/default/sheeplove.gif) |
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Posts in this topic
rgolia front trunk springs Apr 19 2013, 12:45 PM
ThePaintedMan
I was told these were new when I ordered them....... Apr 19 2013, 12:52 PM tadink I've got a pair that I just took off - happy t... Apr 19 2013, 01:01 PM
SLITS
They are going to stretch when you install them a... Apr 19 2013, 02:18 PM biosurfer1
You were charged for used, not for new.
So tha... Apr 19 2013, 02:20 PM Scott S "I was told these were new when I ordered the... Apr 19 2013, 02:39 PM ThePaintedMan Kevin,
My rant was not directed at you, and I k... Apr 19 2013, 02:54 PM DBCooper Kevin, that's why people frequent boards, to l... Apr 19 2013, 03:00 PM ripper911
Wrong Kevin .... maybe over a period of time, bu... Apr 19 2013, 03:09 PM SLITS Sorry Kevin ... didn't mean it to mean I was r... Apr 19 2013, 04:48 PM rgolia Guys,
I did not mean to start one of these bash A... Apr 22 2013, 03:24 PM '73-914kid Why do people even bothering ordering from AA? I... Apr 22 2013, 04:11 PM monkeyboy I have gotten pretty good service from them over t... Apr 22 2013, 04:22 PM Mblizzard We all make mistakes in our jobs and daily life... Apr 22 2013, 06:01 PM Rob-O I stopped purchasing there in 1989, pre-Internet d... Apr 22 2013, 08:45 PM gothspeed AA is about 50/50 at best, that you may get what y... Apr 22 2013, 09:47 PM PanelBilly AA has helped me out a couple of times. They made ... Apr 22 2013, 11:39 PM
porsche913b_sp So the person packaging it didn't think anythi... Apr 22 2013, 11:40 PM |
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