OT: Shop Repair Question, What would you do? |
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OT: Shop Repair Question, What would you do? |
pbanders |
Jul 12 2004, 06:19 PM
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#1
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Senior Member Group: Members Posts: 939 Joined: 11-June 03 From: Phoenix, AZ Member No.: 805 |
I took my BMW E36 M3 to my local shop for a "Check Engine" light. They read the code out, charcoal cannister diverter valve. They pull the valve, replace it, and about 10 miles later, "check engine" is back on. They take the car in, and now they find a reference that tells them that an internal valve in the charcoal cannister can cause this problem. They replace the cannister - I just got it back, time will tell if it's really fixed.
Question - since the diverter valve ($160 for replacement) wasn't the problem, and I doubt it was bad (mechanic told me it can't be tested out of the car - while the shop foreman said "oh, we tested it and it was bad"), should I be billed for it? Seems like to me that if it didn't fix the problem, and it wasn't bad, I shouldn't pay for it, right? The cannister cost me another $200 on top of the $160, proving again to me that no BMW repair, no matter what it is, costs at least a few hundred dollars. It's a moot point, I know - the diverter valve is long gone. But I was wondering what the list wisdom is about these kind of repairs where you get charged for part after part until it finally is fixed. |
davep |
Jul 12 2004, 07:45 PM
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#2
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914 Historian Group: Benefactors Posts: 5,220 Joined: 13-October 03 From: Burford, ON, N0E 1A0 Member No.: 1,244 Region Association: Canada |
I think it is good practice to request the mech to save all replaced parts. Keep them until you are sure the repair was successful. There are few mechs these days that can properly diagnose a problem. Some will just swap parts till you get a new car, and charge you for the privilege. If you don't protest, they haven't hurt you enough and they'll push the limit further.
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