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> OT: Shop Repair Question, What would you do?
pbanders
post Jul 12 2004, 06:19 PM
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I took my BMW E36 M3 to my local shop for a "Check Engine" light. They read the code out, charcoal cannister diverter valve. They pull the valve, replace it, and about 10 miles later, "check engine" is back on. They take the car in, and now they find a reference that tells them that an internal valve in the charcoal cannister can cause this problem. They replace the cannister - I just got it back, time will tell if it's really fixed.

Question - since the diverter valve ($160 for replacement) wasn't the problem, and I doubt it was bad (mechanic told me it can't be tested out of the car - while the shop foreman said "oh, we tested it and it was bad"), should I be billed for it? Seems like to me that if it didn't fix the problem, and it wasn't bad, I shouldn't pay for it, right? The cannister cost me another $200 on top of the $160, proving again to me that no BMW repair, no matter what it is, costs at least a few hundred dollars.

It's a moot point, I know - the diverter valve is long gone. But I was wondering what the list wisdom is about these kind of repairs where you get charged for part after part until it finally is fixed.
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airsix
post Jul 13 2004, 11:13 AM
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QUOTE(Racer Chris @ Jul 13 2004, 02:48 AM)
I guess they don't bother inspecting them either.  They just don't give a shit, and we will probably never buy another Honda as a result.  :shoot2kill:

Not trying to be a weenie or anything, but you admit that Honda makes a good car and yet you're going to avoid them now because one mechanic in one dealership didn't replace your valve stem? Seems a little excessive. The dropout fixing the tire didn't have anything to do with the design or construction of the car. Enough feedback from customers like you and maybe that particular service dept. will shape up.
-Ben M.
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