Tired or ordering parts, just tired of the attitude... |
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Tired or ordering parts, just tired of the attitude... |
thomasotten |
Sep 9 2004, 05:05 PM
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#1
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Senior Member Group: Members Posts: 1,551 Joined: 16-November 03 From: San Antonio, Texas Member No.: 1,349 |
I am really getting tired of placing orders for parts. I don't want to mention any names but I just placed an order from this place that borders a state that got hit real hard by the last hurricane, and there is just this attitude or smugness that just rubs me the wrong way. I asked if a particular item they had was OEM. Instead of just saying, "I'm sorry, OEM is not available on that part", I get "Now, you tell me where your going to find an OEM of that!" I mean, it's not said in a mean way, but I get off the phone feeling like a kid asking his Dad for something and being told no. And it's just not this one place, I have experienced this with other places and even walk-up places.
It is like the people who dish out the parts have this gnostic know-it-all smugness. If you show any sign of doubt or questions, they sieze on that to show how they know so much more. I am getting to the point that I would just rather place orders completely online, or from Ebay. Rant Over |
anthony |
Sep 9 2004, 08:46 PM
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#2
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2270 club Group: Benefactors Posts: 3,107 Joined: 1-February 03 From: SF Bay Area, CA Member No.: 218 |
QUOTE I suppose Pelican will be my new way to go...never have to talk to anyone. Actually, you'll have a better experience with Pelican if you call them especially if you need parts in a certain amount of time. Their problem is that their web site doesn't show real time instock/out of stock status so you don't know if your order will take 3 days or 3 weeks. |
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