Tired or ordering parts, just tired of the attitude... |
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Tired or ordering parts, just tired of the attitude... |
thomasotten |
Sep 9 2004, 05:05 PM
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#1
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Senior Member Group: Members Posts: 1,551 Joined: 16-November 03 From: San Antonio, Texas Member No.: 1,349 |
I am really getting tired of placing orders for parts. I don't want to mention any names but I just placed an order from this place that borders a state that got hit real hard by the last hurricane, and there is just this attitude or smugness that just rubs me the wrong way. I asked if a particular item they had was OEM. Instead of just saying, "I'm sorry, OEM is not available on that part", I get "Now, you tell me where your going to find an OEM of that!" I mean, it's not said in a mean way, but I get off the phone feeling like a kid asking his Dad for something and being told no. And it's just not this one place, I have experienced this with other places and even walk-up places.
It is like the people who dish out the parts have this gnostic know-it-all smugness. If you show any sign of doubt or questions, they sieze on that to show how they know so much more. I am getting to the point that I would just rather place orders completely online, or from Ebay. Rant Over |
Brad Roberts |
Sep 9 2004, 11:17 PM
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#2
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914 Freak! Group: Members Posts: 19,148 Joined: 23-December 02 Member No.: 8 Region Association: None |
QUOTE I get the messsage - just order from the online places and save the bucks. I'm not getting any service or knowledge from these guys. The shop owners in this area talking about how people BRING in their own parts and have you install them (because they bought them cheaper online).. OK, No problem. BUT... BUT here is what you are going to get from all the business owners that you DONT buy parts from. IF I install a part you provide.... NO WARRANTY on the failure or labor to replace that part. If it fails... you eat the labor AGAIN. Better make damn sure that part is exactly what you needed and of decent quality. When you install parts all day every day you tend to figure out which ones are good and which ones are bad. Joe Blow internet guy thinks he is getting this smoking deal when all he really bought was some cheap ass parts.... that fail early. More to come. B |
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