Vendor Rant |
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Vendor Rant |
Bulldog9 |
Feb 5 2016, 08:25 PM
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#1
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Senior Member Group: Members Posts: 705 Joined: 21-August 13 From: United States Member No.: 16,283 Region Association: MidAtlantic Region |
I've spent a lot of $$ the last 3 years..... I try to use P car specific vendors, and like most of you have had good and bad experiences, most, especially 914 have been outstanding. I will say though that some need to get their crap in gear. This Monday I ordered 2 parts. 1 from Summit, 1 from Pelican. Standard shipping, nothing special. I receive the part from Summit on Tuesday afternoon and as of 6 pm nothing from Pelican.
This has happened many times from Pelican and though I value their contribution, 50% of the time I order and PAY only to find there is a delay, and it always takes 5-8 days to get the part. Frankly, that's why I dont/wont use them for parts unless necessary. It is unfortunate because they provide such a valuable resource for us. Why do I only find out the part is delayed until after I pay? Many websites let you know when you order it it is not in stock. BLUF, this is the last time I will order from Pelican unless it is my only option. I understand that suppliers like CFR, Rebel, Original Customs, 914 Rubber etc. are builders and enthusiasts first and suppliers second, but their customer service turn around and response are outstanding..... Companies like Pelican and Summit present themselves as parts suppliers and IMO SUmit is rocking it..... FWIW, I wont order from Rock Auto anymore for the same reason. rant over............ |
carr914 |
Feb 6 2016, 10:46 AM
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#2
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Racer from Birth Group: Members Posts: 122,475 Joined: 2-February 04 From: Tampa,FL Member No.: 1,623 Region Association: South East States |
They should hire an early riser, 4am almost daily, that lives in a state other than California. It's all about Taxes. Right now Warehouse Dist have to Charge Sales Tax in any State that they have a presence. Summit has 3 Warehouses (OH, GA, NV). If Pelican hired me to be their East Coast guy, because I live in Florida, the Govt considers that a presence and they would have to charge Sales Tax to any Retail Sale shipped to Florida. Eventually this will change (the Amazon effect) as the Government wants your Money! |
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