PMB delivery times, when do I start panicing? |
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PMB delivery times, when do I start panicing? |
Calwaterbear |
Sep 27 2017, 05:41 PM
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#1
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Member Group: Members Posts: 207 Joined: 15-November 14 From: United States Member No.: 18,123 Region Association: Central California |
OK so I paid and recieved confirmation of payment on Sept 14th (for rebuilding my 2 front calipers. So here we sit 2 weeks out, and I havent seen or heard anything. At what point should I give em a call and see whats up?
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BeatNavy |
Sep 27 2017, 07:03 PM
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#2
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Certified Professional Scapegoat Group: Members Posts: 2,944 Joined: 26-February 14 From: Easton, MD Member No.: 17,042 Region Association: MidAtlantic Region |
Send them an email. I ordered strut inserts a few weeks ago (maybe late on a Friday or even on a Saturday) and didn't hear anything for about two weeks. I shot them an email and they responded immediately. They had just missed it in their fulfillment process somehow, and they got them out priority mail the next day at no extra cost. Small mistake, but they more than made up for it.
Let 'em know. If something fell through the cracks, they'll make it right. |
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