PMB delivery times, when do I start panicing? Options

[Calwaterbear]

OK so I paid and recieved confirmation of payment on Sept 14th (for rebuilding my 2 front calipers. So here we sit 2 weeks out, and I havent seen or heard anything. At what point should I give em a call and see whats up?

[Mikey914]

I've been in exactly this situation. It's really easy to go WTF where is my stuff, but transposed numbers in a email contact we received means you are not getting our contact attempts. We don't have a phone number so we have to wait until you contact us. A vendor will not hold it against you to check up on where we are at on something. In fact some people that have done this are WAY too patient, like 6-8 weeks.

A straight forward answer can usually be obtained quickly with a call. Especially with a reputable vendor.