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IronHillRestorations |
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I. I. R. C. ![]() ![]() ![]() ![]() ![]() Group: Members Posts: 6,735 Joined: 18-March 03 From: West TN Member No.: 439 Region Association: None ![]() ![]() |
Three and a half years ago you sold someone a package of parts, that included a set of rebuilt carbs. Recently customer writes and says:
"I finally got my car running and one of the carbs has wear in the throttle shaft that's causing a backfire. I want to get both carbs repaired and it will cost about 80% of the purchase price of the carbs to repair this. I think you should pay to fix this." At the time of the sale, the customer used other vendors to leverage the best deal he could, so the profit made is less than the alledged required repairs. What would you do? |
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bperry |
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Lurker ![]() ![]() Group: Members Posts: 477 Joined: 16-February 04 From: Dallas, Tx Member No.: 1,661 ![]() |
3 1/2 years is quite a long time. I can't imagine than any
Vendor or Merchant would offer any kind of support on NEW parts after that long unless they came with some sort of lifetime warranty. I'd write ithem off unless your "customer" is a very close friend or a relative. --- bill |
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