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> RANT: Customer Service Complaint, everybody's favorate vw supplier
Aaron Cox
post Dec 23 2004, 12:39 PM
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[RANT]
Wed the 17th i ordered a Mallory Unilite distributor, along with plug wires, and an oil pressure relocation kit from supplier "A" . Minutes after I ordered i had an email confirmation saying that "A" had logged my order. In that email it had the list of items i ordered, and if any were to be delayed they would have a 'd' next to the item description. no where in the email was a 'd' .

Fast forward today.... one week later.
I call the 'shipping manager' at place "A" , asking when can i expect my package (christmas presents to myself....) he asks, 'what did you order?' i tell him mallor........ he says "vac or no vac" i say 'non....' he says, " were out of those" , i say, "My invoice says you arent, and if you are, it would have been nuce to get a fricken email saying that there was a delay!", he says "SORRY" (very short with me) i ask, when can i expect it.... "mid january" WTF (IMG:http://www.914world.com/bbs2/html/emoticons/finger.gif)

needless to say im kinda pissed. website/emails said it was instock...... not a notification that it wasnt....

WTF???

where else can i shop for a mallory unilite.....at "A"'s price?

[/RANT]
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Aaron Cox
post Dec 30 2004, 01:15 PM
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Professional Lawn Dart
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Posts: 24,541
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QUOTE (nebreitling @ Dec 30 2004, 12:13 PM)
wanna sell your extra dizzy?

wanna buy it? NEW IN BOX

(IMG:http://www.914world.com/bbs2/html/emoticons/idea.gif)

either way it looks like im out the shipping cost..... lemme know if youre really interested... (IMG:http://www.914world.com/bbs2/html/emoticons/smile.gif)

QUOTE
talk to stephanie if you can -- she's been a big help to me

john and heather are a blast to talk to (IMG:http://www.914world.com/bbs2/html/emoticons/dry.gif)
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