AAA DON’T count on it!, Ha ha, being left by the side of the road 18 hours! Options

[mgphoto]

Got stuck today on a ride from San Fernando to Venture.
Blowing fuses for the fuel pump.
Called AAA at 12:30 pm from Main Street in Ventura. You have to have a flatbed truck to tow, ok, you have to wait till 4pm. What the F***.
Send a regular truck, sorry it will damage the car. It hasn’t happened in the past when I’ve had it towed.

5pm on the phone with a supervisor, we don’t have the equipment, tow company said nobody wants to drive 50 miles to LA from Ventura.

They found a driver but doesn’t take passengers! That’s ok with you right? FU!

We can have someone there at 8am Sunday morning!

WTF never had an issue like this after 13 years a member, will not be a member for 14.

I counted on them being there, crawled under there car, found the problem, fixed in 10 minutes, Saturday night insurance jobs are to important to miss out on.

[Unobtanium-inc]

I've used AAA for decades but recently ran into a problem and found out some info that quickly explained it. The problem was I was in Mass, not NY where I live. I wanted my truck towed back to NY, where my mechanic is. It was within the 100 miles of AAA+. The Mass AAA people said it would be three days until they would have someone who could do that. They told me to call "MY" AAA. I said, AAA is AAA, right?
It isn't. Apparently AAA offices are franchises so while they agree to work with other AAA offices they don't have to work that hard. I ended up calling "MY" AAA in NY, who sent a truck empty to pick me up. But it took a whole day to make this happen. Had to spend for another day in the hotel, I guess I could have waited in my truck, but it was 10 degrees outside.
So while I used to hold AAA to a high standard, no more, they will leave you hanging.

[GregAmy]

Apparently AAA offices are franchises so while they agree to work with other AAA offices they don't have to work that hard...

I had a similar issue in PA. Trailering across I-80, the truck "ran out of fuel"* at 1/8 tank and I ended up coasting into a median crossover to get out of traffic. Turns out, after 15 minutes of discussion, I had landed on the exact spot that designated the differences between two franchises...

After more discussions of where I was (actually getting to the level of "was I on the east or west edge of the crossover?") I finally told them that I was on the side that would be tipping a driver $100 if he could get here in 30 minutes with five gallons of diesel.

He got his tip. - GA

*Found out later the bottom of the fuel pickup had broken off...pulling Excursion tanks is a PITA...