Damn Porsche Dealer, They broke something Options

[dralf]

I am a bit upset with the local Dayton Porsche dealer. Last fall I spent $500 to get the car aligned. They did little to get it back into specs and told me to take it to a body shop if I wanted the car to be closer to factory tolerances. I thought OK, good enough for me since I did get a nice smile from their attractive receptionist.

Well, now that I have been under the car working on the alternator something catches my eye. On the drivers side trailing arm the clowns broke off a bolt ! I have enclosed a pic of the crime. My frustration is that months have passed since the dealer worked on it and so it would be their word against mine. I also know they would not hesitate in telling me some lie for they stiffed a third party who initially purchased the shim pack to do this alignment.

My problem now is what do I do to repair the damage ? I have only had bad luck with EZ-Outs. They break off and then you have a piece of harden steel it the way. Any suggestions ? I am reluctant to take the other two bolts out for I suspect that will alter my expensive alignment.

[spare time toys]

Look at the other bolt heads in that photo. It does not look like they were removed. still have the rust on them. now look at the broke bolt no rust looks to be fresh. If this had this broke off when it was at the shop rust should be the same as where it shold have worn off the flats of the bolt heads removeing them. I would say they snapped one off and stopped, or did the alignment and it snapped off after you got it back. Probably from over tightening and after a short time it gave out. I would guess they broke one and stopped.