Auto Atlanta - I've figured out how to deal with them, w/o getting burned or pissed off Options

[ptravnic]

I've ordered from AA for years (without incident) when places like PP or GPR don't have the part(s). Anyway, last Friday I ordered an obscure shift linkage boot (early model) and they said they had it when I placed the order. I paid extra for quick shippng b/c I need it by this Friday. I called them back today to get the shipping info to see if it will make it on time and find out it's on back order. OK, not the end of the world. They had no problem cancelling my order.

Should they have said it was a backorder item when I placed the order? Probably but maybe they thought they could source it elsewhere and them being a for profit business I can understand why they would do this.

By following up I saved myself from being surprised/upset when I go to work on the car and don't have the part I ordered. (IMG:style_emoticons/default/wink.gif)

AA gets a lot of heat on this board. Just thought my method of handling an order placed with them might work for someone else.

-pt

[d7n7master]

I've ordered from AA for years (without incident) when places like PP or GPR don't have the part(s). Anyway, last Friday I ordered an obscure shift linkage boot (early model) and they said they had it when I placed the order. I paid extra for quick shippng b/c I need it by this Friday. I called them back today to get the shipping info to see if it will make it on time and find out it's on back order. OK, not the end of the world. They had no problem cancelling my order.

Should they have said it was a backorder item when I placed the order? Probably but maybe they thought they could source it elsewhere and them being a for profit business I can understand why they would do this.

By following up I saved myself from being surprised/upset when I go to work on the car and don't have the part I ordered. (IMG:style_emoticons/default/wink.gif)

AA gets a lot of heat on this board. Just thought my method of handling an order placed with them might work for someone else.

-pt

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AA gets a lot of heat on this board because they did the exact same thing to me & many more of us - They told me the part I needed was in-stock when I called to inquire - so I placed the order - I waited one week - I called to check on the order... They said it was back-ordered (IMG:style_emoticons/default/cool_shades.gif) - I went ballistic (IMG:style_emoticons/default/gunner.gif)
I waited another month - I called to check on the order...
They said my order had been canceled. I asked why - they said because they didn't want to do business with me!!! That was the last time 4 me - so (IMG:style_emoticons/default/sheeplove.gif) them.
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Somehow I missed your point: lets see; you didn't get your part, you wasted your time, and you had to cancel your order - sooo howz it that you say "I've figured out how to deal with them"???