fyi, I will take the abuse |
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fyi, I will take the abuse |
dr914@autoatlanta.com |
Jun 15 2007, 04:01 PM
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#1
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914 Guru Group: Members Posts: 8,110 Joined: 3-January 07 From: atlanta georgia Member No.: 7,418 Region Association: None |
QUOTE QUOTE QUOTE QUOTE QUOTE Hi George, do you have a new 914-613-913-14 turn signal assembly? If yes, cost? Looks like VW is stamped on it so perhaps it's available through them? Its for a 72 914 Thanks, Paul Hi Paul. Yes we have them but expensively as we were taken to the cleaners for the last 50 of them ever to be made by swf. We have a cheap alternative for 49.50 that will work fine though. Thanks George, I called to talk to you but you were busy. I ordered an OEM style from your gal. Paul I do not know what she took an order for but we do not have the oem switch for sale right now. I purchased the last twenty of them for over 165.00 each to have them but will not offer them to the public as the price is just way too much. We find the aftermarket to fit just fine and for 49.50 cannot be beat! The difference is the single copper feeler for the rubbing block for the horn. OK George, your gal (Kerri) quoted me the price for OEM (since you did not) and I placed the order. I asked 3 times if it was the OEM switch. The order was complete. Now you say it's not. I called back to resolve it but the order is now cancelled. This kind of stuff is why you have a bad reputation in the 914 arena. I thought by e-mailing you direct that these things would be minimized. Apparently not. sigh..... (IMG:style_emoticons/default/mad.gif) We try hard to give people good advice and guidance here whether they want it or not and therefore more than we like get upset. Like you now. I am not one to try to placate the masses by doing the wrong thing and selling a part that is way overpriced and not worth it when there is a perfect substitution that I myself would use on my car. Obviously you (hopefully) mistook our intent and now can join those others in expressing displeasure. (Same as the guy who called the other day and wanted to buy a set of dual carbs for his 914 when I knew that the only problem was a bad pressure sensor. I refused to sell them to him. I will NOT compromise my integrity for the sake of making a sale. Sorry. |
PRS914-6 |
Jun 15 2007, 04:43 PM
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#2
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Excellence Magazine Project 914 3.6 Group: Retired Members Posts: 1,278 Joined: 20-May 06 From: Central California Member No.: 6,031 Region Association: None |
OK George you want to smoke screen this than lets go.......
My first e-mail that can be read is the part # and a request for a price. You never state the price of the OEM only the aftermarket one. I wanted OEM since the wire colors are different on the "aftermarket" one. Since you never stated the price I called this morning to ask what the price actually was on the OEM part. You were not available to answer and your staff asked what I wanted. I stated an OEM turn signal switch # 914 613 913 14. Your staff quoted me under $100.00 to ship the part to me and said they were in stock. I ASKED 3 TIMES IF THIS WAS AN OEM SWITCH After 3 yes's, I said I'll pay the extra and take the OEM. She takes the order, my credit card # and gives me a order confirmation #189135 I assume it's a done deal. Later, after I PM a "thanks" you say "I do not know what she took an order for but we do not have the oem switch for sale right now. I purchased the last twenty of them for over 165.00 each to have them but will not offer them to the public as the price is just way too much" So you do have it and you quoted the wrong price. The fact that YOU would use the aftermarket piece does not mean that I want to use it. It's MY choice Bottom line..... 1. Your staff quoted the price 2. Your staff confirmed the sale 3. You realized there was a mistake 4. You backed out of the deal to save your "integrity"? Hey no problem on my end. Deal cancelled but your integrity was not the reason you cancelled. Money was. |
dr914@autoatlanta.com |
Jun 15 2007, 05:09 PM
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#3
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914 Guru Group: Members Posts: 8,110 Joined: 3-January 07 From: atlanta georgia Member No.: 7,418 Region Association: None |
OK George you want to smoke screen this than lets go....... My first e-mail that can be read is the part # and a request for a price. You never state the price of the OEM only the aftermarket one. I wanted OEM since the wire colors are different on the "aftermarket" one. Since you never stated the price I called this morning to ask what the price actually was on the OEM part. You were not available to answer and your staff asked what I wanted. I stated an OEM turn signal switch # 914 613 913 14. Your staff quoted me under $100.00 to ship the part to me and said they were in stock. I ASKED 3 TIMES IF THIS WAS AN OEM SWITCH After 3 yes's, I said I'll pay the extra and take the OEM. She takes the order, my credit card # and gives me a order confirmation #189135 I assume it's a done deal. Later, after I PM a "thanks" you say "I do not know what she took an order for but we do not have the oem switch for sale right now. I purchased the last twenty of them for over 165.00 each to have them but will not offer them to the public as the price is just way too much" So you do have it and you quoted the wrong price. The fact that YOU would use the aftermarket piece does not mean that I want to use it. It's MY choice Bottom line..... 1. Your staff quoted the price 2. Your staff confirmed the sale 3. You realized there was a mistake 4. You backed out of the deal to save your "integrity"? Hey no problem on my end. Deal cancelled but your integrity was not the reason you cancelled. Money was. Wrong on that one! I had no idea that you saw the ninety something file price when you ordered! We have to, via legal agreement with Porsche, use their price tape. 190,000 parts prices and thousands with wrong prices because of obsolescence! One says that the 911 2.7 piston and cylinder kit is .03 cents and we have had orders for it demanding the price. One pays what ever it takes to get obsolete parts, as the unavailable is the unavailable and if you are the nutcase 914 enthusiast I am you do not care about the price for unobtainium, so that eliminates that argument. However when there is a dr. 914 recommended substitute at a reasonable price, who could turn it down. Please remember that I am the biggest 914 nut case! I would like to meet a worse one! Please call me personally if you think you are! Bottom line the 45 buck swich is good enough for me and the originals I have here on the shelf I will keep to look at twenty years from now when I am crawling to the pisspot. Anyone have a new 914 dash available? I will buy it! |
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