fyi, I will take the abuse Options

[dr914@autoatlanta.com]

Hi George, do you have a new 914-613-913-14 turn signal assembly? If yes, cost? Looks like VW is stamped on it so perhaps it's available through them?

Its for a 72 914

Thanks,

Paul

Hi Paul. Yes we have them but expensively as we were taken to the cleaners for the last 50 of them ever to be made by swf. We have a cheap alternative for 49.50 that will work fine though.

Thanks George, I called to talk to you but you were busy. I ordered an OEM style from your gal.

Paul

I do not know what she took an order for but we do not have the oem switch for sale right now. I purchased the last twenty of them for over 165.00 each to have them but will not offer them to the public as the price is just way too much. We find the aftermarket to fit just fine and for 49.50 cannot be beat! The difference is the single copper feeler for the rubbing block for the horn.

OK George, your gal (Kerri) quoted me the price for OEM (since you did not) and I placed the order. I asked 3 times if it was the OEM switch. The order was complete. Now you say it's not. I called back to resolve it but the order is now cancelled. This kind of stuff is why you have a bad reputation in the 914 arena. I thought by e-mailing you direct that these things would be minimized. Apparently not. sigh..... (IMG:style_emoticons/default/mad.gif)

We try hard to give people good advice and guidance here whether they want it or not and therefore more than we like get upset. Like you now. I am not one to try to placate the masses by doing the wrong thing and selling a part that is way overpriced and not worth it when there is a perfect substitution that I myself would use on my car. Obviously you (hopefully) mistook our intent and now can join those others in expressing displeasure. (Same as the guy who called the other day and wanted to buy a set of dual carbs for his 914 when I knew that the only problem was a bad pressure sensor. I refused to sell them to him. I will NOT compromise my integrity for the sake of making a sale. Sorry.

[John]

It's really none of my business, but that hasn't stopped me so far...

So here is how the company that I work for operates:

The company that I work for sells things (big things, but things none the less).

Salesmen quote prices to customers on these things.

When a salesman quotes a thing to a customer, the salesman is supposed to quote a price that is our cost plus a fixed markup. The markup is supposed to cover the cost of doing business.

When the customer accepts the pricing from the salesman, a purchase order is placed. The placement of the order is a contract. If the price the salesman had quoted is found to be less than what it was supposed to be, it is the responsibility of the salesman or our owner to resolve the price difference by contacting the customer and working it out. Sometimes it means that we eat the mistake, other times the customer approves the difference in cost. Still other times, a mutually agreed to settlement is made. The order is simply not canceled. It would still be up to the customer to cancel if that is the resolution they wish to accept.

We try to work with our customers to resolve issues because we value our customers. Because of this value, we have customers that are loyal to us.

This is simply the way we do business.




As far as I know, every sale is a contract. One party offers goods or services for a price, and the other party agrees to the price. When that happens, both parties have entered a contract.



These are my opinions....

and that is all I have to say about that.