fyi, I will take the abuse Options

[dr914@autoatlanta.com]

Hi George, do you have a new 914-613-913-14 turn signal assembly? If yes, cost? Looks like VW is stamped on it so perhaps it's available through them?

Its for a 72 914

Thanks,

Paul

Hi Paul. Yes we have them but expensively as we were taken to the cleaners for the last 50 of them ever to be made by swf. We have a cheap alternative for 49.50 that will work fine though.

Thanks George, I called to talk to you but you were busy. I ordered an OEM style from your gal.

Paul

I do not know what she took an order for but we do not have the oem switch for sale right now. I purchased the last twenty of them for over 165.00 each to have them but will not offer them to the public as the price is just way too much. We find the aftermarket to fit just fine and for 49.50 cannot be beat! The difference is the single copper feeler for the rubbing block for the horn.

OK George, your gal (Kerri) quoted me the price for OEM (since you did not) and I placed the order. I asked 3 times if it was the OEM switch. The order was complete. Now you say it's not. I called back to resolve it but the order is now cancelled. This kind of stuff is why you have a bad reputation in the 914 arena. I thought by e-mailing you direct that these things would be minimized. Apparently not. sigh..... (IMG:style_emoticons/default/mad.gif)

We try hard to give people good advice and guidance here whether they want it or not and therefore more than we like get upset. Like you now. I am not one to try to placate the masses by doing the wrong thing and selling a part that is way overpriced and not worth it when there is a perfect substitution that I myself would use on my car. Obviously you (hopefully) mistook our intent and now can join those others in expressing displeasure. (Same as the guy who called the other day and wanted to buy a set of dual carbs for his 914 when I knew that the only problem was a bad pressure sensor. I refused to sell them to him. I will NOT compromise my integrity for the sake of making a sale. Sorry.

[addwestern]

I don't know how odd the price was.

IMHO- Sometimes, just sucking it up on one and fixing the problem is the best avenue. Sometimes, you have to look at the bigger picture and wear one if you make a mistake- that repeat customer will spend ten fold- I'm sure this exchange will end up costing AA much more than $65 by folks reading the thread.

I know the project Paul is working on- and I know he wants the best- I've supplied some of his parts. I've known others who want a new windshield- they can call there local glass supplier and get a PPG- but they want a factory spec windshield. Little differences in aftermarket parts frequently arise during early stages of use.

I've sold some stuff cheaper than what I have paid for it- but give the customer the option- even say- Hey- we screwed up on that one, but I want to make it right. That customer will leave feeling more than satisfied and will either tell others about it- or develop some loyalty toward you. There are many options of where folks spend their money.