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> fyi, I will take the abuse
dr914@autoatlanta.com
post Jun 15 2007, 04:01 PM
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Hi George, do you have a new 914-613-913-14 turn signal assembly? If yes, cost? Looks like VW is stamped on it so perhaps it's available through them?

Its for a 72 914

Thanks,

Paul


Hi Paul. Yes we have them but expensively as we were taken to the cleaners for the last 50 of them ever to be made by swf. We have a cheap alternative for 49.50 that will work fine though.

Thanks George, I called to talk to you but you were busy. I ordered an OEM style from your gal.

Paul


I do not know what she took an order for but we do not have the oem switch for sale right now. I purchased the last twenty of them for over 165.00 each to have them but will not offer them to the public as the price is just way too much. We find the aftermarket to fit just fine and for 49.50 cannot be beat! The difference is the single copper feeler for the rubbing block for the horn.



OK George, your gal (Kerri) quoted me the price for OEM (since you did not) and I placed the order. I asked 3 times if it was the OEM switch. The order was complete. Now you say it's not. I called back to resolve it but the order is now cancelled. This kind of stuff is why you have a bad reputation in the 914 arena. I thought by e-mailing you direct that these things would be minimized. Apparently not. sigh..... (IMG:style_emoticons/default/mad.gif)


We try hard to give people good advice and guidance here whether they want it or not and therefore more than we like get upset. Like you now. I am not one to try to placate the masses by doing the wrong thing and selling a part that is way overpriced and not worth it when there is a perfect substitution that I myself would use on my car. Obviously you (hopefully) mistook our intent and now can join those others in expressing displeasure. (Same as the guy who called the other day and wanted to buy a set of dual carbs for his 914 when I knew that the only problem was a bad pressure sensor. I refused to sell them to him. I will NOT compromise my integrity for the sake of making a sale. Sorry.
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rhodyguy
post Jun 16 2007, 09:04 AM
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1. the thread is damage control. but before the shit storm starts.
2. if your pricing sheets are out dated, FIX THE PROBLEM. delegate.
3. bordering on 'Bait and Switch'.
4. remove the items from YOUR availability list.
5. how YOU can refuse to sell a part YOU list as available, because YOU feel it's too expsensive, is beyond me.
6. this thread could have been the complete opposite. you had the chance to sell just 1 of them, at the advertised price, ate the $80 some odd loss (chump change for a high roller. write the sale off as a - at tax time), change the pricing immediately after, and had a customer that was more than pleased. actually, this thread wouldn't even exist and the firm had the op to bank some love. you may have even had to endure a "george/aa did the right thing by me" thread. penny wise, pound foolish. your marketing director must be (IMG:style_emoticons/default/headbang.gif) .

k
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aircooledboy
post Jun 17 2007, 08:09 PM
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QUOTE(rhodyguy @ Jun 16 2007, 10:04 AM) *

6. this thread could have been the complete opposite. you had the chance to sell just 1 of them, at the advertised price, ate the $80 some odd loss (chump change for a high roller. write the sale off as a - at tax time), change the pricing immediately after, and had a customer that was more than pleased. actually, this thread wouldn't even exist and the firm had the op to bank some love. you may have even had to endure a "george/aa did the right thing by me" thread. penny wise, pound foolish. your marketing director must be (IMG:style_emoticons/default/headbang.gif) .



No question. This whole line about "integrity" smells very bad. To be clear: Your people screwed up a price quote, you can ship the part because you have it, and the loss would be about $85, but your "integrity" prohibts you from allowing the deal to be honored? George, sometimes I sell the unbelievable for a living, and I wouldn't try to sell that one on bet.

I was pretty glad to have you here George, and willing to give you a chance to prove your mudd. But I've got to say, the only way you turn around a major black eye here is to honor the deal. Anything else is close to concrete proof your only real desire is to sit on those switches until you preceive a chance to maximize the future benefit you can get from holding them.

Your move George. (IMG:style_emoticons/default/confused24.gif)
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dr914@autoatlanta.com
post Jun 18 2007, 12:17 PM
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QUOTE(aircooledboy @ Jun 17 2007, 07:09 PM) *

QUOTE(rhodyguy @ Jun 16 2007, 10:04 AM) *

6. this thread could have been the complete opposite. you had the chance to sell just 1 of them, at the advertised price, ate the $80 some odd loss (chump change for a high roller. write the sale off as a - at tax time), change the pricing immediately after, and had a customer that was more than pleased. actually, this thread wouldn't even exist and the firm had the op to bank some love. you may have even had to endure a "george/aa did the right thing by me" thread. penny wise, pound foolish. your marketing director must be (IMG:style_emoticons/default/headbang.gif) .



No question. This whole line about "integrity" smells very bad. To be clear: Your people screwed up a price quote, you can ship the part because you have it, and the loss would be about $85, but your "integrity" prohibts you from allowing the deal to be honored? George, sometimes I sell the unbelievable for a living, and I wouldn't try to sell that one on bet.

I was pretty glad to have you here George, and willing to give you a chance to prove your mudd. But I've got to say, the only way you turn around a major black eye here is to honor the deal. Anything else is close to concrete proof your only real desire is to sit on those switches until you preceive a chance to maximize the future benefit you can get from holding them.

Your move George. (IMG:style_emoticons/default/confused24.gif)



When the Lady "receptionist" (for lack of a better word) quotes a price from the Porsche price list that does not mean that we have it in stock NOR is the price current. Many parts listed in our Porsche factory price list are showing 1.00 when they originally sold for thousands of dollars. We are obgligated to use the factory price tape and that is what happens. People always understand. What is going on here? There was no deal, no confirmation of stock at that price from the "clerk" and I myself had been e mailing the guy.......... Porsche will not honor their price list for the unobtainable and neither will we. We have many many new old stock parts that are still listed in the porsche price system for very laughlingly low amounts. That does not mean that we are going to sell them for these amounts, again COME ON!
By the way I bought the switches for samples to have repros made not to resell and rob someone of their money by selling an overpriced piece easily substituted with the 45 dollar one. I never offered these for sale at any price anyway. (I am sure that from now on all aftermarket companies will substitute the later switch for the earlier one anyway)
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Posts in this topic
dr914@autoatlanta.com   fyi   Jun 15 2007, 04:01 PM
mills914/s   Hi Paul. Yes we have them but expensively as w...   Jun 15 2007, 04:08 PM
Tobra   Maybe he was an obsessive compulsive concourse wee...   Jun 15 2007, 04:10 PM
PRS914-6   OK George you want to smoke screen this than lets ...   Jun 15 2007, 04:43 PM
dr914@autoatlanta.com   OK George you want to smoke screen this than lets...   Jun 15 2007, 05:09 PM
MoveQik   Your staff quoted me under $100.00 to ship ...   Jun 16 2007, 01:20 AM
sendjonathanmail   :popcorn:   Jun 15 2007, 04:47 PM
Root_Werks   As our little cars continue to return to the earth...   Jun 15 2007, 05:17 PM
PRS914-6   Sure, I have a new dash in the box. I'll sell...   Jun 15 2007, 05:18 PM
dr914@autoatlanta.com   Sure, I have a new dash in the box. I'll sel...   Jun 15 2007, 05:58 PM
Ferg   :rotfl:   Jun 15 2007, 05:20 PM
Blood red 914-6gt   :popcorn: play nice guys.... :clap:   Jun 15 2007, 05:33 PM
sendjonathanmail   :rotfl:   Jun 15 2007, 06:02 PM
SLITS   :sleep:   Jun 15 2007, 06:10 PM
Marlow   Dr, Are you sitting on the last 20 so you can s...   Jun 15 2007, 06:31 PM
PRS914-6   George, this subject drifted OT and I didn't h...   Jun 15 2007, 06:39 PM
akellym   :agree:   Jun 15 2007, 06:47 PM
sww914   There are times when only the best will do. On a r...   Jun 15 2007, 08:57 PM
thomasotten   Well, it sounds like there was communication on bo...   Jun 15 2007, 09:16 PM
Blood red 914-6gt   I don't think there was miss communication on ...   Jun 15 2007, 09:29 PM
John   It's really none of my business, but that hasn...   Jun 15 2007, 10:11 PM
914-8   You took the e-mail communications between you and...   Jun 15 2007, 10:32 PM
r_towle   I sell for a living. These mistakes happen. If its...   Jun 15 2007, 10:37 PM
drive-ability   While you may run a good business, treat your cust...   Jun 15 2007, 11:09 PM
So.Cal.914   While you may run a good business, treat your cus...   Jun 16 2007, 03:09 AM
grantsfo   In my 27 years of owning 914's I have never pu...   Jun 16 2007, 12:26 AM
Dan (Almaden Valley)   In my 27 years of owning 914's I have never p...   Jun 16 2007, 12:31 AM
PRS914-6   I want to be clear on something here....... The P...   Jun 16 2007, 01:32 AM
MoveQik   Sorta funny...the Dr tried to come back on the sce...   Jun 16 2007, 01:33 AM
addwestern   I don't know how odd the price was. IMHO- Som...   Jun 16 2007, 08:46 AM
rhodyguy   1. the thread is damage control. but before the sh...   Jun 16 2007, 09:04 AM
aircooledboy   6. this thread could have been the complete oppos...   Jun 17 2007, 08:09 PM
dr914@autoatlanta.com   6. this thread could have been the complete oppo...   Jun 18 2007, 12:17 PM
MoveQik   There was no deal, no confirmation of stock at th...   Jun 18 2007, 01:59 PM
PRS914-6   There was no deal, no confirmation of stock at t...   Jun 20 2007, 04:56 PM
Johny Blackstain   Perhaps the 2 of you have been married too long ...   Jun 16 2007, 09:07 AM
TROJANMAN   So the guy made a mistake.............BFD I once ...   Jun 16 2007, 09:54 AM
SLITS   What this comes down to is the same story that has...   Jun 16 2007, 10:05 AM
rhodyguy   and that, as they say in texas, is "how the c...   Jun 16 2007, 10:09 AM
dr914@autoatlanta.com   I sincerely appreciate all of the comments. That ...   Jun 16 2007, 12:01 PM
KELTY360   I sincerely appreciate all of the comments. That...   Jun 17 2007, 07:42 PM
914-8   Starting a thread on the internet, where you start...   Jun 16 2007, 03:24 PM
black73   Starting a thread on the internet, where you star...   Jun 16 2007, 04:04 PM
914Tom   Starting a thread on the internet, where you star...   Jun 17 2007, 04:55 AM
customstarr   My two cents (not that it matters)... Mistakes h...   Jun 17 2007, 08:32 PM
Twystd1   I am so pissed I don't know what to write. Ge...   Jun 17 2007, 08:33 PM
sendjonathanmail   Its $80 George...   Jun 17 2007, 09:02 PM
boxstr   My wife recently read a book written by Paula Dean...   Jun 17 2007, 10:10 PM
krazykonrad   Anyone ever notice that the other major 914/ Porsc...   Jun 17 2007, 10:13 PM
mzapisek   George, Whatever happened to the "customer i...   Jun 18 2007, 12:54 PM
Blood red 914-6gt   I cannot believe this is still going on and AA is ...   Jun 18 2007, 01:12 PM
sendjonathanmail   George, its not your money thats being spent on ...   Jun 18 2007, 01:15 PM
Ferg   :agree: :yawn: Ferg   Jun 18 2007, 02:08 PM
dr914@autoatlanta.com   ok I give up and am bowing out.   Jun 18 2007, 02:46 PM
KELTY360   ok I give up and am bowing out. I think the tit...   Jun 18 2007, 04:11 PM
sww914   Why not do the right thing instead of giving up? T...   Jun 18 2007, 03:05 PM
sendjonathanmail   This can all be over with with the simple sale of ...   Jun 18 2007, 03:06 PM
Cap'n Krusty   Uhhhhh, "don't let the door, you know, .....   Jun 18 2007, 03:09 PM
woobn8r   Phew...this is a tough room.....   Jun 18 2007, 03:14 PM
914-8   finally stopped http://www.serve.com/scmc/jpg/dig1...   Jun 18 2007, 03:55 PM
black73   I think the estrogen level on this board has reach...   Jun 18 2007, 04:37 PM
Johny Blackstain   I think the estrogen level on this board has reac...   Jun 18 2007, 04:41 PM
rhodyguy   7. go into your data base and list the part as NLA...   Jun 19 2007, 09:53 AM
aircooledboy   You needed the LAST 20 in existence to make a re...   Jun 19 2007, 11:37 AM
jaminM3   I bought some stuff from Performance parts and eve...   Jun 19 2007, 11:52 AM
N14   any publicity is good publicity - I'm going ou...   Jun 19 2007, 12:46 PM


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