fyi, I will take the abuse |
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fyi, I will take the abuse |
dr914@autoatlanta.com |
Jun 15 2007, 04:01 PM
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#1
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914 Guru Group: Members Posts: 8,110 Joined: 3-January 07 From: atlanta georgia Member No.: 7,418 Region Association: None |
QUOTE QUOTE QUOTE QUOTE QUOTE Hi George, do you have a new 914-613-913-14 turn signal assembly? If yes, cost? Looks like VW is stamped on it so perhaps it's available through them? Its for a 72 914 Thanks, Paul Hi Paul. Yes we have them but expensively as we were taken to the cleaners for the last 50 of them ever to be made by swf. We have a cheap alternative for 49.50 that will work fine though. Thanks George, I called to talk to you but you were busy. I ordered an OEM style from your gal. Paul I do not know what she took an order for but we do not have the oem switch for sale right now. I purchased the last twenty of them for over 165.00 each to have them but will not offer them to the public as the price is just way too much. We find the aftermarket to fit just fine and for 49.50 cannot be beat! The difference is the single copper feeler for the rubbing block for the horn. OK George, your gal (Kerri) quoted me the price for OEM (since you did not) and I placed the order. I asked 3 times if it was the OEM switch. The order was complete. Now you say it's not. I called back to resolve it but the order is now cancelled. This kind of stuff is why you have a bad reputation in the 914 arena. I thought by e-mailing you direct that these things would be minimized. Apparently not. sigh..... (IMG:style_emoticons/default/mad.gif) We try hard to give people good advice and guidance here whether they want it or not and therefore more than we like get upset. Like you now. I am not one to try to placate the masses by doing the wrong thing and selling a part that is way overpriced and not worth it when there is a perfect substitution that I myself would use on my car. Obviously you (hopefully) mistook our intent and now can join those others in expressing displeasure. (Same as the guy who called the other day and wanted to buy a set of dual carbs for his 914 when I knew that the only problem was a bad pressure sensor. I refused to sell them to him. I will NOT compromise my integrity for the sake of making a sale. Sorry. |
rhodyguy |
Jun 16 2007, 09:04 AM
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#2
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Chimp Sanctuary NW. Check it out. Group: Members Posts: 22,193 Joined: 2-March 03 From: Orion's Bell. The BELL! Member No.: 378 Region Association: Galt's Gulch |
1. the thread is damage control. but before the shit storm starts.
2. if your pricing sheets are out dated, FIX THE PROBLEM. delegate. 3. bordering on 'Bait and Switch'. 4. remove the items from YOUR availability list. 5. how YOU can refuse to sell a part YOU list as available, because YOU feel it's too expsensive, is beyond me. 6. this thread could have been the complete opposite. you had the chance to sell just 1 of them, at the advertised price, ate the $80 some odd loss (chump change for a high roller. write the sale off as a - at tax time), change the pricing immediately after, and had a customer that was more than pleased. actually, this thread wouldn't even exist and the firm had the op to bank some love. you may have even had to endure a "george/aa did the right thing by me" thread. penny wise, pound foolish. your marketing director must be (IMG:style_emoticons/default/headbang.gif) . k |
aircooledboy |
Jun 17 2007, 08:09 PM
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#3
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Sweet Pea's 1st ride in daddy's "vroom -vroom" Group: Members Posts: 1,672 Joined: 4-February 04 From: Rockford, IL Member No.: 1,629 Region Association: Upper MidWest |
6. this thread could have been the complete opposite. you had the chance to sell just 1 of them, at the advertised price, ate the $80 some odd loss (chump change for a high roller. write the sale off as a - at tax time), change the pricing immediately after, and had a customer that was more than pleased. actually, this thread wouldn't even exist and the firm had the op to bank some love. you may have even had to endure a "george/aa did the right thing by me" thread. penny wise, pound foolish. your marketing director must be (IMG:style_emoticons/default/headbang.gif) . No question. This whole line about "integrity" smells very bad. To be clear: Your people screwed up a price quote, you can ship the part because you have it, and the loss would be about $85, but your "integrity" prohibts you from allowing the deal to be honored? George, sometimes I sell the unbelievable for a living, and I wouldn't try to sell that one on bet. I was pretty glad to have you here George, and willing to give you a chance to prove your mudd. But I've got to say, the only way you turn around a major black eye here is to honor the deal. Anything else is close to concrete proof your only real desire is to sit on those switches until you preceive a chance to maximize the future benefit you can get from holding them. Your move George. (IMG:style_emoticons/default/confused24.gif) |
dr914@autoatlanta.com |
Jun 18 2007, 12:17 PM
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#4
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914 Guru Group: Members Posts: 8,110 Joined: 3-January 07 From: atlanta georgia Member No.: 7,418 Region Association: None |
6. this thread could have been the complete opposite. you had the chance to sell just 1 of them, at the advertised price, ate the $80 some odd loss (chump change for a high roller. write the sale off as a - at tax time), change the pricing immediately after, and had a customer that was more than pleased. actually, this thread wouldn't even exist and the firm had the op to bank some love. you may have even had to endure a "george/aa did the right thing by me" thread. penny wise, pound foolish. your marketing director must be (IMG:style_emoticons/default/headbang.gif) . No question. This whole line about "integrity" smells very bad. To be clear: Your people screwed up a price quote, you can ship the part because you have it, and the loss would be about $85, but your "integrity" prohibts you from allowing the deal to be honored? George, sometimes I sell the unbelievable for a living, and I wouldn't try to sell that one on bet. I was pretty glad to have you here George, and willing to give you a chance to prove your mudd. But I've got to say, the only way you turn around a major black eye here is to honor the deal. Anything else is close to concrete proof your only real desire is to sit on those switches until you preceive a chance to maximize the future benefit you can get from holding them. Your move George. (IMG:style_emoticons/default/confused24.gif) When the Lady "receptionist" (for lack of a better word) quotes a price from the Porsche price list that does not mean that we have it in stock NOR is the price current. Many parts listed in our Porsche factory price list are showing 1.00 when they originally sold for thousands of dollars. We are obgligated to use the factory price tape and that is what happens. People always understand. What is going on here? There was no deal, no confirmation of stock at that price from the "clerk" and I myself had been e mailing the guy.......... Porsche will not honor their price list for the unobtainable and neither will we. We have many many new old stock parts that are still listed in the porsche price system for very laughlingly low amounts. That does not mean that we are going to sell them for these amounts, again COME ON! By the way I bought the switches for samples to have repros made not to resell and rob someone of their money by selling an overpriced piece easily substituted with the 45 dollar one. I never offered these for sale at any price anyway. (I am sure that from now on all aftermarket companies will substitute the later switch for the earlier one anyway) |
PRS914-6 |
Jun 20 2007, 04:56 PM
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#5
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Excellence Magazine Project 914 3.6 Group: Retired Members Posts: 1,278 Joined: 20-May 06 From: Central California Member No.: 6,031 Region Association: None |
There was no deal, no confirmation of stock at that price from the "clerk" and I myself had been e mailing the guy.......... George, that is a total lie. I must have been talking to an imaginary person at your company on the phone. The woman said you had the OEM in stock, she quoted the price, I accepted and she took my credit card # and gave me a confirmation. Reading your first post of our correspondence explains it all. I had already moved on until I read that. (IMG:style_emoticons/default/stromberg.gif) |
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