Small rant, Auto Atlanta SUCKS! |
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Small rant, Auto Atlanta SUCKS! |
BMXerror |
Aug 4 2007, 11:56 PM
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#1
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Senior Member Group: Members Posts: 1,705 Joined: 8-April 06 From: Hesperia Ca Member No.: 5,842 |
I wanted to order a throttle body gasket for my 1.7 (the rubber ones). I couldn't find them anywhere so I came on this board to ask where I could get them, if anywhere, stating that I couldn't find them at Pelican, Tweeks, Automotion, or Auto Atlanta. Then 'someone' from Auto Atlanta chimed in and said that they had them. So I asked for a link or part number or something since I couldn't find them on the website. To this 'someone' replied that he had "four in his hand that he just set down to type this", and that I should look somewhere local, since they're SOOO plentiful, and I shouldn't have to pay for shipping. I looked.... unsuccessfully. I then proceeded to PM 'someone' and he finally gave me a part number to put into a Google search per his instructions. Guess which site pops up.... YOU GUESSED IT, Auto Atlanta's.... and only Auto Atlanta's. "FINALLY," I thought, "I can order this damn thing." So I did. Two days later I get an e-mail from 'someone else' saying that the part is 'no longer available' and that they have a $20 minimum order rule anyway! (IMG:style_emoticons/default/finger.gif) Take away from this what you like, but this whole experience has left a raw, foul taste in my mouth. *Rant over!*
Mark D. |
SGB |
Aug 6 2007, 08:51 AM
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#2
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just visiting Group: Members Posts: 4,086 Joined: 8-March 03 From: Huntsville, AL Member No.: 404 Region Association: South East States |
I recently went through a mix-up with AA, but coordinated with George for the replacement process, and it was great. I know, I was ( I hate to say amazed) certainly impressed. The replacement items arrived the day I shipped out the returns. He did not hestitate to replace one of his repro bumper pads when I pointed out a small defect and noted that I would "live with it". Obviously he sent out the new pad before even recieving the return. I've actually had about three good transactions with AA over the last year or so. Not comepletely without hiccup but worth it in the long run.
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