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> Tired or ordering parts, just tired of the attitude...
thomasotten
post Sep 9 2004, 05:05 PM
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I am really getting tired of placing orders for parts. I don't want to mention any names but I just placed an order from this place that borders a state that got hit real hard by the last hurricane, and there is just this attitude or smugness that just rubs me the wrong way. I asked if a particular item they had was OEM. Instead of just saying, "I'm sorry, OEM is not available on that part", I get "Now, you tell me where your going to find an OEM of that!" I mean, it's not said in a mean way, but I get off the phone feeling like a kid asking his Dad for something and being told no. And it's just not this one place, I have experienced this with other places and even walk-up places.

It is like the people who dish out the parts have this gnostic know-it-all smugness. If you show any sign of doubt or questions, they sieze on that to show how they know so much more. I am getting to the point that I would just rather place orders completely online, or from Ebay.

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Posts in this topic
thomasotten   Tired or ordering parts   Sep 9 2004, 05:05 PM
Porsche Rescue   You should send the exact same message to the atte...   Sep 9 2004, 05:45 PM
Headrage   You should tell Dr. Hustle to move to the Florida ...   Sep 9 2004, 06:02 PM
anthony   To slightly change the subject, I hate getting jac...   Sep 9 2004, 06:15 PM
Dominic   I would never deal with those criminals. If you a...   Sep 9 2004, 06:19 PM
1973914   You can call and complain all you want, I think th...   Sep 9 2004, 06:30 PM
lapuwali  
QUOTE
  Sep 9 2004, 06:39 PM
anthony   If the bump stops had been in stock I would have b...   Sep 9 2004, 06:52 PM
Hi_Fi_Guy   I think this is a growing trend of lesser customer...   Sep 9 2004, 07:14 PM
Elliot Cannon   There just isn't any human interaction in busi...   Sep 9 2004, 07:47 PM
thomasotten   OK, now I am totally pissed. I just checked my em...   Sep 9 2004, 07:56 PM
jkeyzer   No offense, but what baffles me is how you still o...   Sep 9 2004, 08:19 PM
thomasotten   Well, I guess I order from them because I have nev...   Sep 9 2004, 08:28 PM
Rhodes71/914   It amazes me how many horribly run businesses are ...   Sep 9 2004, 08:28 PM
mercdev   (sorry if this diverts attention!) As many ti...   Sep 9 2004, 08:38 PM
smg914   http://www.highperformancehouse.com/   Sep 9 2004, 08:45 PM
anthony  
QUOTE
  Sep 9 2004, 08:46 PM
thomasotten   That is why I called that place in the state where...   Sep 9 2004, 08:53 PM
Verruckt     Sep 9 2004, 09:03 PM
Verruckt   <...   Sep 9 2004, 10:49 PM
Brad Roberts  
QUOTE
  Sep 9 2004, 11:17 PM
Brad Roberts   Next issue: Porsche is F_cking us royally. They a...   Sep 9 2004, 11:57 PM
lapuwali   All the better for their dealer network, one presu...   Sep 10 2004, 12:16 AM
jim912928   I've tried an awful lot of these guys. I...   Sep 10 2004, 07:04 AM
Root_Werks   Yeah, Dave at GPR rocks. :headbanger: I have k...   Sep 10 2004, 08:25 AM
MarkG   Before knowing better I also ordered Tips and cata...   Sep 10 2004, 10:24 AM
partsman   Ok, I figure I'm gonna get a ton of hate email...   Sep 10 2004, 07:24 PM
anthony   I called the parts department at a dealership once...   Sep 10 2004, 08:40 PM
thomasotten   Well, I might try the dealer next time. Since the...   Sep 10 2004, 09:54 PM
thomasotten   I just did a comparison on ball joint (bolt-style)...   Sep 10 2004, 10:46 PM
Porsche Rescue   I have had very good service at the dealer in Port...   Sep 11 2004, 08:27 AM
Part Pricer   I find one of the most useful online parts sites t...   Sep 11 2004, 08:43 AM
thomasotten   I just called my local dealer and they want ...   Sep 13 2004, 06:35 AM
Thorshammer   Wanted to chime in on this. I needed a 914-6 oil ...   Sep 13 2004, 07:12 AM
thomasotten   Just went down to the local Cayenne dealer to get ...   Sep 13 2004, 10:59 AM
Gint   .02 to follow: I've purchased at least odds a...   Sep 13 2004, 05:58 PM
jkeyzer   Did anyone notice there was an AA license plate fr...   Sep 13 2004, 06:03 PM
markb     Sep 13 2004, 09:50 PM


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