 PMB delivery times, when do I start panicing? |
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| Cracker |
 Sep 28 2017, 10:56 AM
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#21
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Advanced Member  Group: Members Posts: 2,148 Joined: 2-February 10 From: Atlanta (area) Member No.: 11,316 Region Association: South East States 
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You got to have thick skin around here pal...I chose to handle your issue with "humor" but when you raise question(s) about PMB/Eric around here - be ready. Many around here will have his back no matter the deal/facts (just sayin'). PMB is unparalleled in the quality of brake restorations...hang tight and you will be alright.
Tony QUOTE(Calwaterbear @ Sep 28 2017, 12:08 PM)  and I'm still getting trashed... |
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| VaccaRabite |
Sep 28 2017, 11:31 AM
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#22
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En Garde! Group: Admin Posts: 13,616 Joined: 15-December 03 From: Dallastown, PA Member No.: 1,435 Region Association: MidAtlantic Region
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No to be too much of a dick, but...
If you wanted a pat on the back, you came to the wrong barn kiddo. Many of us are running PMB on our cars. Some of us, me included, buy his stuff on spec - before we even have a running car to put it on. PMB hits Porsche events on both coasts, and he lives in the middle. His customer service is second to none. Seriously, all you had to do was call. Or email. Or send him a PM on this board. And yeah, this is me trying not to be a dick right now. Zach |
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| LowBridge |
Sep 28 2017, 12:44 PM
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#23
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Member Group: Members Posts: 370 Joined: 10-August 15 From: Lunenburg, MA Member No.: 19,045 Region Association: North East States |
QUOTE(Vacca Rabite @ Sep 28 2017, 01:31 PM) No to be too much of a dick, but... If you wanted a pat on the back, you came to the wrong barn kiddo. Many of us are running PMB on our cars. Some of us, me included, buy his stuff on spec - before we even have a running car to put it on. PMB hits Porsche events on both coasts, and he lives in the middle. His customer service is second to none. Seriously, all you had to do was call. Or email. Or send him a PM on this board. And yeah, this is me trying not to be a dick right now. Zach (IMG:style_emoticons/default/agree.gif) |
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| Calwaterbear |
Sep 28 2017, 01:46 PM
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#24
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Member Group: Members Posts: 207 Joined: 15-November 14 From: United States Member No.: 18,123 Region Association: Central California |
QUOTE(Vacca Rabite @ Sep 28 2017, 10:31 AM) No to be too much of a dick, but... If you wanted a pat on the back, you came to the wrong barn kiddo. Many of us are running PMB on our cars. Some of us, me included, buy his stuff on spec - before we even have a running car to put it on. PMB hits Porsche events on both coasts, and he lives in the middle. His customer service is second to none. Seriously, all you had to do was call. Or email. Or send him a PM on this board. And yeah, this is me trying not to be a dick right now. Zach once again: Never questioned PMB quality or reputation. I already knew that - thats why i sent him my calipers to be rebuilt (in May) so: check out the time of my original post: Right - so they were closed. this morning, still closed, and by the time they opened, I was elbow deep in DNA. not sure why you think I wanted a "pat on the back" what I really wanted was information on when PMB billed! Fortunately Bob B was nice enough to provide me with the exact info I was asking for: ie, they bill him after the work was done. so once i knerw that, (thanks to the forum) then I knew there must be a problem! Finally reached em a couple of hours ago - and guess what? calipers were finished - hurrah!! but for some unexplained reason they had been sitting there, never got mailed out. They now have them on the way. never questioned PBMs quality of work or reputation, all i was trying to do was get information from someone who kew - Thanks Bob! That directed my actions! just like how a forum is supposed to work - IMHO, guys in the know providing info to guys trying to learn or figure it out! Please feel free to keep on trashing me, I have no problem with that - as long as it makes you feel better - go for it! |
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| Rand |
Sep 28 2017, 02:41 PM
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#25
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Cross Member Group: Members Posts: 7,409 Joined: 8-February 05 From: OR Member No.: 3,573 Region Association: None |
I don't think anyone here intended to trash on you. A couple takeaways:
1. Always go directly to the person/vendor in question before starting a public thread. 2. Embrace the flack rather than let it get to you. It's part of the shop culture. (IMG:style_emoticons/default/smile.gif) Glad it's all working out. Looking forward to seeing your car with the new binders. |
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| r_towle |
Sep 28 2017, 03:00 PM
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#26
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Custom Member Group: Members Posts: 24,661 Joined: 9-January 03 From: Taxachusetts Member No.: 124 Region Association: North East States
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Zach is never a Dick.
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| Rand |
Sep 28 2017, 03:05 PM
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#27
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Cross Member Group: Members Posts: 7,409 Joined: 8-February 05 From: OR Member No.: 3,573 Region Association: None |
He said he wasn't too much of one. Good thing size doesn't matter. (IMG:style_emoticons/default/poke.gif)
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| Eric_Shea |
Sep 28 2017, 04:16 PM
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#28
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PMB Performance Group: Admin Posts: 19,289 Joined: 3-September 03 From: Salt Lake City, UT Member No.: 1,110 Region Association: Rocky Mountains  |
Who are you?
Ok... just dug in. You must be Carl Johansen? We sent you invoices every 2-3 days requesting payment (7x in one month). Numerous phone calls too I'm told (back in July) Here's your invoice email log...  We tried. (IMG:style_emoticons/default/biggrin.gif) |
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| EdwardBlume |
Sep 28 2017, 04:20 PM
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#29
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914 Wizard Group: Members Posts: 12,338 Joined: 2-January 03 From: SLO Member No.: 81 Region Association: Central California
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| 914_teener |
Sep 28 2017, 04:59 PM
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#30
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914 Guru Group: Members Posts: 5,250 Joined: 31-August 08 From: So. Cal Member No.: 9,489 Region Association: Southern California |
QUOTE(Eric_Shea @ Sep 28 2017, 03:16 PM) Who are you? Ok... just dug in. You must be Carl Johansen? We sent you invoices every 2-3 days requesting payment (7x in one month). Numerous phone calls too I'm told (back in July) Here's your invoice email log... We tried. (IMG:style_emoticons/default/biggrin.gif) Still struggling to understand what an invoice is so he needs help from us to inform what that means. |
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| Rand |
Sep 28 2017, 05:05 PM
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#31
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Cross Member Group: Members Posts: 7,409 Joined: 8-February 05 From: OR Member No.: 3,573 Region Association: None |
Ok, on the flip side, the vendor shouldn't be doing this ^^ in public either.
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| Cairo94507 |
Sep 28 2017, 05:12 PM
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#32
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Michael Group: Members Posts: 10,130 Joined: 1-November 08 From: Auburn, CA Member No.: 9,712 Region Association: Northern California
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Simply admit you approached this issue incorrectly, learn from it and move on. Stop trying to justify your actions, it is not productive. All of us, me included, have bought a lot of "stuff" for our cars from Eric. I have met him personally and he is a great guy. The first rule in business, is when you have a problem, call and speak with them directly. That will resolve 95% of all issues. OK, back to your regular programming now. Cheers, (IMG:style_emoticons/default/beerchug.gif)
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| Eric_Shea |
Sep 28 2017, 05:17 PM
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#33
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PMB Performance Group: Admin Posts: 19,289 Joined: 3-September 03 From: Salt Lake City, UT Member No.: 1,110 Region Association: Rocky Mountains |
QUOTE(Rand @ Sep 28 2017, 05:05 PM) Ok, on the flip side, the vendor shouldn't be doing this ^^ in public either. What's wrong with showing how many times we sent the invoice?? (IMG:style_emoticons/default/WTF.gif) (IMG:style_emoticons/default/confused24.gif) |
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| SirAndy |
Sep 28 2017, 05:22 PM
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#34
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Resident German Group: Admin Posts: 41,945 Joined: 21-January 03 From: Oakland, Kalifornia Member No.: 179 Region Association: Northern California |
QUOTE(Eric_Shea @ Sep 28 2017, 04:17 PM) What's wrong with showing how many times we sent the invoice?? (IMG:style_emoticons/default/WTF.gif) (IMG:style_emoticons/default/confused24.gif) Who needs facts when you can just make up stuff? (IMG:style_emoticons/default/confused24.gif) |
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| Rand |
Sep 28 2017, 05:29 PM
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#35
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Cross Member Group: Members Posts: 7,409 Joined: 8-February 05 From: OR Member No.: 3,573 Region Association: None |
See how that works Cal? Smite me in my shiney metal ass.
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| Rand |
Sep 28 2017, 05:33 PM
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#36
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Cross Member Group: Members Posts: 7,409 Joined: 8-February 05 From: OR Member No.: 3,573 Region Association: None |
https://www.youtube.com/watch?v=MHft4OR7Rus
Erc may understand... https://www.youtube.com/watch?v=MHft4OR7Rus |
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| Cracker |
Sep 28 2017, 05:59 PM
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#37
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Advanced Member Group: Members Posts: 2,148 Joined: 2-February 10 From: Atlanta (area) Member No.: 11,316 Region Association: South East States
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Rand - I will never get those three minutes back - ever. Shame on you. (IMG:style_emoticons/default/shades.gif)
BTW: I see no issue in PMB sharing and email attempt history...especially so within the context of this thread. Eh? Tony |
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| Rand |
Sep 28 2017, 06:22 PM
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#38
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Cross Member Group: Members Posts: 7,409 Joined: 8-February 05 From: OR Member No.: 3,573 Region Association: None |
QUOTE(Cracker @ Sep 28 2017, 04:59 PM) Rand - I will never get those three minutes back - ever. Shame on you. (IMG:style_emoticons/default/shades.gif) BTW: I see no issue in PMB sharing and email attempt history...especially so within the context of this thread. Eh? Tony Who is this now? Something about a reverend or some such. Oof, we gotta stop this. Love ya Tony. |
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| Mikey914 |
Sep 28 2017, 06:31 PM
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#39
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The rubber man Group: Members Posts: 12,741 Joined: 27-December 04 From: Hillsboro, OR Member No.: 3,348 Region Association: None
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I've been in exactly this situation. It's really easy to go WTF where is my stuff, but transposed numbers in a email contact we received means you are not getting our contact attempts. We don't have a phone number so we have to wait until you contact us. A vendor will not hold it against you to check up on where we are at on something. In fact some people that have done this are WAY too patient, like 6-8 weeks.
A straight forward answer can usually be obtained quickly with a call. Especially with a reputable vendor. |
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| 914_teener |
Sep 28 2017, 06:37 PM
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#40
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914 Guru Group: Members Posts: 5,250 Joined: 31-August 08 From: So. Cal Member No.: 9,489 Region Association: Southern California |
QUOTE(Mikey914 @ Sep 28 2017, 05:31 PM) I've been in exactly this situation. It's really easy to go WTF where is my stuff, but transposed numbers in a email contact we received means you are not getting our contact attempts. We don't have a phone number so we have to wait until you contact us. A vendor will not hold it against you to check up on where we are at on something. In fact some people that have done this are WAY too patient, like 6-8 weeks. A straight forward answer can usually be obtained quickly with a call. Especially with a reputable vendor. Yea Mark but jeez... He hasn't even paid for it! (IMG:style_emoticons/default/confused24.gif) Either it is laziness or BS. It proves that the spoken word is not the same as the written word....especially on the internet. I love this site but jeez come on. |
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